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⚠️ Important Notice – Festive Season Logistics Delays
Dear Valued Customers, due to ongoing festive-season disruptions across courier networks, order deliveries, return pickups, and exchange pickups may experience delays beyond the usual timelines. As we rely on third-party courier partners for our logistics operations, certain delays are beyond our direct operational control. We kindly request customers placing new orders to consider these possible delays, especially for time-sensitive purchases.
Please be assured that we remain fully committed to honoring all eligible return, refund, and exchange requests as per our policies. Logistics-related delays will not be treated as grounds for denying valid requests raised within the applicable return/exchange window. All requests will be processed as services become available. We sincerely appreciate your patience, cooperation, and continued trust during this festive period.
We've answered our most commonly asked questions here. Need more help? Have a question about an order, or about getting in touch? We're always happy to hear from you.
Email Support - help.cottonfolks@gmail.com
Customer Care Address - DDSOL INDIA PRIVATE LIMITED, B-4060, Raj Textile Tower, Magob, Surat, Gujarat - 395010